RAG Retrieval Evaluation and RepairOperated by Reality Contact, LLC

Retrieval evidence

Trace the wrong answer to the retrieval step that caused it.

Request a free trace for one failed case. If it fits, a person sends secure intake instructions before you share the corpus, query record, configuration, or private traces.

Free failed-answer traceSee the paid continuation
Example result

Failed case RT-014

matrix
  1. Expected sourcePolicy v4, section 7Named by the buyer before tuning.
  2. RetrievedPolicy v2 ranked firstThe active-version filter was absent.
  3. First failureMetadata eligibilityThe correct passage existed in the index.
  4. Acceptancev4 appears in top threeThe answer must cite the active section.
The example shows the shape of a failure trace. A real result uses only the buyer's recorded query, configuration, and approved source.

A plausible answer can hide the wrong evidence path.

The expected document may never enter the index, lose meaning at a chunk boundary, fail a metadata filter, rank below a near-duplicate, disappear during context assembly, or reach the model and still go unused.

Changing prompts, chunk size, filters, and reranking together can make one example look better without revealing which control mattered or which other cases regressed.

The free result names the first observable failure.

From the record, the trace aligns the exact query, retrieval configuration, returned passages, expected source, generated answer, and a buyer-approved acceptance condition.

The result distinguishes missing source, eligibility, ranking, context, citation, and groundedness failures so the next engineering test is specific.

What comes back from the record

A person returns a scored trace for one failed case showing the query, retrieved passages, expected source, first observable failure point, and a testable acceptance condition.

Turnaround: The trace arrives within two business days after a readable case is received.

The repair is measured against a fixed case set.

  1. Freeze

    Capture the failed run, source authority, configuration, and acceptance condition before changing the system.

  2. Isolate

    Change the smallest responsible control and rerun the same cases with passages and scores preserved.

  3. Verify

    Deliver the implemented change, before-and-after table, regressions, deployment notes, and unresolved-case ledger.

There is already a market for this work.

The links below show existing providers and public reports from people who have dealt with the same problem. A source supports only the statement printed beside it.

SourceLangSmith's current public pricing lists a paid Plus tier and its documentation publishes a specific RAG evaluation workflow.SourceBraintrust's current plan page lists a $249 monthly Pro tier for evaluation work alongside its evaluation documentation.ProviderLangSmith: Plus is listed at $39 per seat per month, with usage charges and custom enterprise pricing.ProviderBraintrust: The Pro plan is listed at $249 per month, with enterprise pricing by contact.

Why the check is free

The trace is free because Reality Contact, LLC is measuring which retrieval failures repeat and whether a bounded repair against named cases is useful enough to purchase.

Free failed-answer trace

A person returns a scored trace for one failed case showing the query, retrieved passages, expected source, first observable failure point, and a testable acceptance condition. The trace arrives within two business days after a readable case is received.

Do not send private links or files through this form. If the service fits, a person will reply with a secure intake method and written deletion terms before you share private material.

Operated by Reality Contact, LLC. Prices are in United States dollars, and the refund condition is stated beside the paid continuation. This is software evaluation and implementation; it does not replace legal, financial, medical, security, compliance, or professional advice. No result establishes corpus-wide correctness, source truth, or reliable behavior for queries outside the buyer-approved case set.

Questions before you send anything

What do I send?

Do not send private links or files through this form. If the service fits, a person will reply with a secure intake method and written deletion terms before you share private material.

What comes back for free?

A person returns a scored trace for one failed case showing the query, retrieved passages, expected source, first observable failure point, and a testable acceptance condition. The trace arrives within two business days after a readable case is received.

Where does the service stop?

Reality Contact, LLC evaluates and repairs the bounded retrieval path, but does not certify model accuracy, source truth, security, compliance, or correctness for queries outside the agreed cases. The buyer approves the source authority and acceptance cases, reviews the reported limitations, and decides whether and how to deploy the changed retrieval configuration. This is software evaluation and implementation; it does not replace legal, financial, medical, security, compliance, or professional advice.

Do you promise that every answer will be correct?

No. The work measures only the buyer-approved cases and recorded configuration, while the buyer remains responsible for source authority and deployment.

Free failed-answer trace

A person returns a scored trace for one failed case showing the query, retrieved passages, expected source, first observable failure point, and a testable acceptance condition. The trace arrives within two business days after a readable case is received.

Do not send private links or files through this form. If the service fits, a person will reply with a secure intake method and written deletion terms before you share private material.

Operated by Reality Contact, LLC. Prices are in United States dollars, and the refund condition is stated beside the paid continuation. This is software evaluation and implementation; it does not replace legal, financial, medical, security, compliance, or professional advice. No result establishes corpus-wide correctness, source truth, or reliable behavior for queries outside the buyer-approved case set.

Operated by Reality Contact, LLC.

Results apply only to the buyer-approved acceptance cases and recorded configuration.

Refund conditions are stated beside the paid price.

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